EasyVC - Video Conference on Demand

Frequently asked questions:
Here are some of the most commonly asked questions about our services. If you need an answer about a topic that’s not addressed, please feel free to contact us at any time.
1. What is Video conferencing? 2. What is a Virtual conference service provider? 3. Why do I need Video conferencing? 4. What are the primary benefits of Video conferencing? 5. Why do I need a service provider? Why can’t I use my own ? 6. What are some of the common business uses for Video conferencing? 7. Is there a minimum contract period?


Managing Your Video Conference
1. Who is the Presenter? 2. Who are participants and attendees? 3. How does a participant enter the conference room? 4. What should be done to avoid echoing in the conference call? 5. How do I mute and un-mute during a call? 6. How do I increase of decrease the volume? 7. Can the moderator end the call before scheduled? 8. How does a corporate account work? 9. Why should you choose Easyvc? 10. Is there a difference between your equipment and that used by competition? 11. Can you provide operator services? 12. What is your core strength? 13. Can I change my package or scheme in the middle of the month? 14. What are the security precautions taken by Easyvc?


THE EASYVC ADVANTAGE


	What is Video conferencing? With Video conferencing, you can bring your entire team together, even if they’re separated by oceans. Real-time video conferencing is a flexible solution that allows you to connect in real time using a 512kb broadband connection.
top

	What is a Virtual conference service provider? A Video conference service provider is a Value Added Service provider. Apart from world class video conferencing service, we provide the rich content sharing for presentations, whiteboard, chat URL.
top

	Why do I need video conferencing? When your company is working on a project, teamwork drives results. Via videoconference, you can easily make pitches, strategize, discuss and resolve problems, and bring key players together in an instant. It’s an inexpensive communication solution, no matter what the project. Our ability to handle upto 16 participants enables you to make virtual proposals and presentations to audiences worldwide.
top

	What are the primary benefits of video conferencing? Indian businesses serve as major players in the global marketplace. Video conferencing is an instant communication solution that allows for enhanced productivity, day in and day out. 1. Internal Team meetings 2. Interact with suppliers 3. Respond to issues by face to face discussions 4. Stay in constant contact with new and potential clients. 5. Reduce travel time and costs for your employees.
top

	Why do I need a conference call service provider? Why can’t I use my own system with a public domain software ? By using a service provider, you ensure that you have an expert partner with industry know-how and the capacity to handle multiple video conference calls without the botheration of investment in technology which we ensure is updated on a regular basis. In case of public domain software, you are relying on an unsecured service which is heavy on system resources and bandwidth utilization and unreliable in terms of stability. At Easyvc, you enjoy: Enhanced Clarity: Our conferencing systems provide you with a proprietary Noise Reduction, Echo Cancellation and AGC (automatic gain control), whereby the system will automatically adjust the volume of each participant. Centralized Access: Most systems have conferencing for up to 8 or 10 users. We provide you with an IP based Multipoint Videoconferencing platform that allows your participants to logon from any type of internet connectivity like LAN, WAN, ADSL, VPN, WiFi, WiMax, Satellite and 3G/HSxPA. Greater Control: Our system allows all the participants to share the Rich content, which, is the key to a successful meeting. Our services enable you to make the conferring totally interactive.
top

	What are some of the common business uses for video conferencing? There are thousands of potential uses for video conferencing. Some of the most common include: Marketing & PR: Get ahead, whether making product announcements, developing your marketing plan, or kicking off a new product line. Business Development: Seek out new clients and continue to impress those you already have with constant, relevant communication. Active Project Management: Especially when working with remote employees or clients, the best-run projects rely on continued communication. Budgeting & Finance: Whether negotiating a contract or discussing budgetary concerns, real-time dialogue between interested parties is essential. HR : With the shrinking of the world into a global village, companies need to source the best of talent across borders. Support : The key persons many cases are always on the move, by accessing the conference room remotely, prompt support can be provided and the downtime of a Machinery can be reduced thereby improving production and productivity.
top

	What is the minimum contract period? With Easyvc on demand conferencing, you’re never locked into a contract. We have a prepaid system with starter packs ranging from one hour to custom packs based on your need. It’s just one more way that we provide flexible, business-centric communications solutions to our clients.
top

	Managing Your Video Conference
	Who is the Presenter? The Host is the person who invites the participants by logging into the My Accounts section and selecting the participants from his contacts. However, the presenter can be any one of the participants.
top

	Who are participants and attendees? A participant or attendee is anyone invited by the host to participate in the conference room.
top

	How does a participant access the conference room? With our state-of-the-art system, connecting to a conference room is easy. Participants simply: 1. Click on the URL provided in the email 2. Enter their email id and unique password This unique password, is generated by the system once the invitation is sent after validating the credits in the hosts account. It is important that participants enter the conference room only after the scheduled time; access to the conference room is only available as arranged for by the host. The correct password must be entered to gain access.
top

	What should be done to avoid echoing in the conference call? In the rare event that echoing occurs during your call, there is usually an easy solution. Ensure that all callers have a headset, we strongly recommend a USB headset for best results.If an echo occurs only while a particular participant talks, that individual should hang up and reconnect.
top

	From where do we source reliable accessories? Easyvc has an online store which offers a variety of compatible branded products like headsets, cameras and audio conferencing consoles.
top

	How do multiple people use the service from one location? In case multiple users in a single room we offer for Video : Voice sensing motorized cameras offered by Logitech which automatically face the person who is talking in a room. Audio : USB based audio conferencing consoles from reputed manufacturers ideally suited for mini conference room with 3 or 4 persons (Chat 50) and Chat 150 for between 5 and 8 users.
top

	How do I mute and un-mute during a call? By pressing Mute/Unmute button on the screen, you can utilize the mute function during a call. Similarly there is an option to freeze the image in case you are moving in the room.
top

	How do I increase or decrease the volume? The headset or system volume control can be used to adjust the volume control.
top

	Can the host end the conference before the scheduled time or increase the scheduled time ? Yes, if during, the conference the host realizes that the meeting will be over early, the host can modify the end time to end the conference which will be applicable from the end of the unit. However, addition will be subject to availability of the credits in the users account and the conference room. In case he falls short of credit, the system will inform suitably.
top

	How does a corporate account work? In case of a corporate account, the system administrator has the rights to create multiple user accounts and allocate the usage of units to each of the accounts.
top

	Why should you choose Easyvc over competition? With Easyvc On Demand Video Conferencing, you get the best of both worlds
top

	Is there a difference between your equipment and that used by competition? Most conference call service providers use Bridge based video conferencing equipment which is the old technology. For that reason, you will see lots of difference in the features offered by us and services offered by many of the conference service providers in India. The difference with Easyvc is our commitment to provide the best Value Added Service like flexibility in number of users, connecting from anywhere with an option to record the entire conference for preparing the minutes offline.
top

	What is your core strength? Our core strength is in providing unattended, dynamic reservation-based On Demand Video conferencing with value added services.
top

	What are the security precautions taken by Easyvc? At Easyvc, we use time tested technology by Alice Street, Canada. To ensure that our servers and your vital information is sufficiently secured with168 bit encryption.
top